Heineken and Tiger beers, Soft drinks Tag Archives: Virgin Upper Class menu. On Monday 8 April 2019, Virgin Atlantic is expected to unveil its new Upper Class suite for its forthcoming Airbus A350-1000 aircraft. While this was very handy for my glasses, my phone, or a drink, it was nowhere near enough storage that I would’ve appreciated for a business class seat on a longhaul flight. These airplane salt and pepper shakers have to be the cutest little things I’ve seen in a while. Chrisp short pastry filled with molten blackberry and apple, topped with a crunchy crumble finished with creamy vanilla sauce, Chocolate banana cake Herringbone seats aren’t great to start with, and they’re not especially private – I was happy to get a seat on the left side, where I wasn’t staring at people across the aisle. ( Log Out / Meals in Upper Class are delivered on a single tray rather than a box. Virgin Atlantic Upper Class bar 787. This fare also allows bookings on Delta, Air France or KLM codeshares. It was on par with many other business class seats I’ve flown where I could recline my seat into a bed with the touch of a button. The meal service began around 25 minutes after takeoff. I asked for a set, and she came back with small-sized pajamas. However, since Virgin have recently taken on celebrity chef, Donal Skehan I thought it would be worth a quick look at their recent changes. Virgin Atlantic Boeing 787 Upper Class Bed. We are proud to offer an award-winning ethical tea range from Birchall, a British tea company with a rich heritage, Birchall’s Herbal and Floral selection (Caffeine free). Configuration. I’ve had numerous bookings cancelled, normally refunded in under 7 days. Click here to read our detailed summary of all UK credit cards which earn Virgin Points, our recent articles on Virgin Atlantic and Flying Club, our home page with the latest news on earning and spending other airline and hotel points, The HfP chat thread – Saturday 9th January, Introducing Snoop: a new money-saving and money-management app, No more cheap £4 US to Europe flights on Virgin Points after ‘no notice’ devaluation. More than anything I was impressed by how well thought out the plating was. The pajamas were long-sleeved, all black, and made of a rather soft quality, and they were quite comfortable. 1. I asked if I could have a soup and an appetiser (since the soup is listed as an appetiser on the menu), and she said she’d check to see if there was enough. Virgin Atlantic Boeing 787 Upper Class Peppermint Tea. Tender noodle nest in a chicken broth with traditional wontons. Virgin Atlantic has also confirmed it would be restarting flights to Delhi, Tel Aviv, Atlanta, Mumbai and Lagos this month. My bed was soon ready, which required flipping the top of the seat down and setting up the bedding, including a mattress pad. TOP HOTEL BONUS POINTS OFFERS (JANUARY 2021), Get exclusive benefits on luxury hotel bookings via HfP, How to get free hotel elite status from UK credit cards. Top picks: 2A-5A. We’re the UK’s leading source of business travel, Avios, frequent flyer and hotel loyalty news. Breakfast wasn’t any better. Conrad London St. James Grand Deluxe Room Walking to the Gate. When I went to the lavatory to change back into my formal clothes, I had the chance to chat with Alastair. Amazing, amazing, amazing. The pillow on offer was large, squashy, and not overly soft like your average airline pillow (even the best business class products can’t get this right sometimes). The airline uses the same leather padding for their premium economy seats, as well as their economy class headrests. Making your Upper Class experience even better. ( Log Out / Any cookies that may not be particularly necessary for the website to function and is used specifically to collect user personal data via analytics, ads, other embedded contents are termed as non-necessary cookies. Banana sponge dome topped with a chocolate sauce served with raspberry compote in a chocolate rain drop cup. That said, BA told us back in June that it intented to look again at its offering during September. I paid 1550 euro for my multi-journey Business Class ticket from Europe to the USA (London to New York and Detroit to Amsterdam). Arrival Onto Virgin Atlantic’s Boeing 787 and Upper Class. We booked my trip between London and New York as a round-trip award, so we paid a total of 95,000 Virgin Atlantic Flying Club miles and about $845 in taxes and fees. Virgin Atlantic pre-select is a pre-order meal service for Upper-Class and Premium Economy class passengers travelling on a confirmed ticket. Virgin Atlantic Airways Photo : Upper class - Découvrez les 368 photos et vidéos de Virgin Atlantic Airways prises par des membres de Tripadvisor. He admitted that his hip sometimes went to sleep whenever sitting in the seat, though took that as an opportunity to market a new seat that was coming, which he’d “heard good things about from his fellow colleagues” (in other news, word’s spread that it’ll have a door – watch out, QSuites!). If I had one suggestion, the crème anglaise could actually be served in a jug separate from the tart, so the tart could stand in its full, flaky glory before being doused in the decadent sauce (the passenger would then proceed to pour the warm crème anglaise onto the tart, devour it, and then proceed to ask for a second, or a fifth). I believe the attendants might’ve remade my bed when I went back to my seat, as it certainly didn’t look the same as when I left it. The UK's biggest frequent flyer website uses cookies to improve your experience. Quinta Do Noval LBV Port Welcome! Virgin Atlantic Boeing 787 Upper Class Meal Appetiser – Tomato and Mozzarella Salad. Given that I’m spending the night with all 246 of you tonight, I may as well do just that.” Class. I’ve had bad things to say about Virgin Atlantic’s food in the past, though the same certainly isn’t true when flying Upper Class. Sounds unfortunate. With a huge selection of meal options that are freshly cooked and ... Express menu. This is the return journey from my recent trip to Las Vegas for Travelzork's Zorkfest via Los Angeles with Virgin Atlantic. There was another mocktail listed on the menu only available on the VS652 flight from Lagos to London (Smoov Chapman), though that seems to be a Nigerian bottled soft drink, so I doubt it belonged on the list anyway. He’s friendly, hilarious, genuine, and I hope I get to fly on one of his flights again. That said, I also saw the flight attendants taking orders from some passengers right before breakfast, so I’m guessing it’s just an option that you have, rather than something you’re required to fill out. This is a review of my return journey from Barbados with Virgin Atlantic. Virgin Atlantic Boeing 787 Hong Kong Airport. That said, after around half an hour of productive work we hit some chop, so I went back to bed and worked from there (working from bed 37,000 feet above ground – can we just stop for a while and appreciate that mere prospect?). A 32-inch television screen allows up to 8 passengers to pair Bluetooth headsets to the screen. I was going to work at the bar at the time, though the flight attendants were congregating and handling the situation there – I observed for a bit, and was impressed by how calmly and professionally the issue was being dealt with. Whilst Economy Delight does not usually come with Clubhouse access, I was allowed in to take a look at the new afternoon tea service and some other features. Ginger ale This includes using an affiliate tracking cookie if you click an external link. I’ll also share the beverage list available, though won’t type up the descriptions of the wines, as they’re quite long-winded (those who’d like the descriptions can email me for the menu pictures): Bar list A choice of alcohol is also improving with the addition of miniature liquors and mixers in addition to beers and wines. However, someone in a middle seat in economy may have wanted to connect with the outside world to burn some time, which they wouldn’t have been able to do. Luckily, too, Virgin is pretty generous whe… Compared to the current “Upper Class” seats, it’s one giant leap. Presumably it doubles as a buddy seat, since there’s an additional seatbelt. One of the upsides to this seat is that you’re allowed to have your seat reclined during taxi, takeoff and landing, as long as it isn’t in bed mode. If you ask us, it looks really good. A sweet, slightly tart apple and blackberry filling encased in a buttery, flaky crust, doused in warm, sticky crème anglaise, with the mellow flavour of vanilla creeping up on my palate after each bite – I’m salivating thinking about it even as I write this review. The Clubhouse and Revivals Lounge When you fly Upper Class, make sure you leave time to visit one of their Clubhouse lounges, especially if you are departing or connecting at London Heathrow or New York City (JFK). Virgin Atlantic Boeing 787 Upper Class Salt and Pepper Shakers. Kellogg’s Corn Flakes, Kellogg’s Bran Flakes, Kellogg’s Rice Krispies, porridge and muesli, Croissant Still and sparkling mineral water, Coffee Learn how your comment data is processed. Early 2020, I flew with Virgin Atlantic in Business Class (or Upper Class, as it’s called by the airline) from London to New York. And the cause of this mighty wonder was the Upper Class service on Virgin Atlantic. VIRGIN ATLANTIC UPPER CLASS . Each seat is encapsulated by a wall on each side, acting as a privacy shield between seats, and also housing all of the seat’s many features. This is such a missed opportunity, in my opinion. “British Airways, on the other hand, has yet to update its initial Covid catering”. Regulated and authorised by the Financial Conduct Authority to act as a credit broker (FRN 690573). The amenity kit was from Herschel – same as premium economy, though there’s a leather finish to these amenity kits that aren’t present on the ones given to premium economy passengers. I’m surprised more airlines don’t offer this in business class, when everyone has direct aisle access and it’s probably not an obstruction to have your seat in partial recline (other airlines such as Qantas have caught on, and allow their seats to be reclined to a certain degree upon takeoff and landing). Virgin Atlantic Boeing 787 Upper Class Meal Main Course – Wonton Noodles. Grey Goose Vodka Looks like two passengers will be regretting their duty free shopping.” Hah. That said, they weren’t the most attentive of the bunch. Alastair got back on the PA one final time during our ascent and told us to inform the crew if there were any faults in our seat, even if we weren’t bothered by it, since the plane would be continuing to New York. The emphasis is on fresh, healthy sustainable food. EXPIRED. My breakfast was cleared around an hour and a half before landing, though most people woke up later, so they were served breakfast after they awoke. Links on Head for Points may pay us an affiliate commission. Would Virgin Atlantic Upper Class just be a bigger seat and a nicer blanket during covid-19, or the same fun and jazzy experience that made travel feel like something special, and something more. London Heathrow Virgin Atlantic Clubhouse. The drink came with some chips in a bowl. We touched down into Heathrow at 5 AM, and made our way to gate 17, which was located in Heathrow’s Terminal 3. Virgin Atlantic Boeing 787 Upper Class Seat 4A. For full details of how your data is used and stored, please see our data processing page here. While I thought the soft product was way above the market average (far ahead of Cathay Pacific, and I imagine it’s far ahead of British Airways), they’re currently let down by an outdated hard product, especially for the price they charge. He announced that two passengers “had gone astray”, and we were waiting on them to close the doors and depart. As Virgin Atlantic tended to operate leisure-focused routes with the 747, this consists of just 14 seats. Discover (and save!) I boarded through door L2 and turned left into the Upper Class cabin. This is the first seat in business class that I’ve slept in where I didn’t have enough space to place a computer. Virgin Atlantic Upper Class Report. You could put it elsewhere, but it just wouldn’t feel quite right. Virgin Atlantic Boeing 787 Upper Class Seats. Virgin Atlantic classes of service. The Virgin Atlantic A330 Upper Class cabin is set out in a 1-2-1 herringbone layout….. Virgin Atlantic A330 Upper Class Seat Map courtesy of Seatguru.com …and my first impressions upon boarding were not good. 4. BUSINESS CLASS SEAT (+ BEST & WORST SEATS) 5. The soup itself was delicious – smooth and silky. Served with your choice of warm Artisan breads: Virgin Atlantic Covid-19 Experience. Hopefully Virgin Atlantic’s catering improvements will encourage British Airways to step up. It’s a staggering amount to pay on top of a mileage redemption, but when you consider that round-trip business-class tickets between the two cities regularly sell for anywhere from $2,700 to over $8,000, it doesn’t seem so bad. Virgin Atlantic Airbus A350 Upper Class Loft Lounge Seating in my case, an Avios 2 for 1 booked at 355 days). It had a wow factor and made me feel like a rockstar. Find our best fares on your next flights to the US and beyond, with a fantastic choice of food, drinks, award winning entertainment and onboard WiFi. Virgin Atlantic Upper Class check in area, bathed in copious amounts of purple mood lighting. Business class is all about the seat, and this is where Virgin Atlantic lags behind. Other than qualifying elite status passengers, Virgin Atlantic Clubhouse access is reserved for passengers flying in the Virgin Atlantic’s Upper Class or Delta One cabin with Delta Air Lines. The salad was served on a medium-sized plate, the main course was well-arranged on a larger plate, etc.. He then offered me some juice, and I took him up on the offer. The TV swung out from the left side of my seat, and was amply sized (though I didn’t end up using it much, since I was having enough fun without it). Orange, apple, cranberry and tomato juices Virgin Atlantic Airways Picture: Upper class - Check out Tripadvisor members' 368 candid photos and videos of Virgin Atlantic Airways (Want to earn more Virgin Points? Hong Kong Airlines Airbus A330 Hong Kong Airport. My dad had the wonton noodles, which he didn’t like quite as much (though personally I wouldn’t have gone for the Asian option on a British airline). The Bar. Yours Truly in Virgin Atlantic’s Boeing 787 Upper Class Bed. Still, nothing excites me more than being able to lie flat, under the covers, while soaring 37,000 feet in the air, and I was having the time of my life. Many cards also have generous sign-up bonuses! Starting from 28 October 2014, Virgin Atlantic Upper Class passengers travelling on services departing from the UK will be able to enjoy a range of dishes created by celebrity chef Lorraine Pascale. Book by: 2 February 2021 . ), Virgin Atlantic Boeing 787 Upper Class Meal Dessert – Apple and Blackberry Tart. Everything was laid directly on the table, as opposed to being served from a trolley, which I appreciated. Around an hour after I woke up (30 minutes after I returned to my seat after visiting the bar), Alastair asked if I wanted breakfast. Scrambled eggs, bacon, pork sausage, tomato, baked beans, brown bread and an English toasted muffin, Braised mixed mushroom In front of me was my father, and behind me was a couple that had spent a week from Hong Kong after flying in on Virgin Australia (unsurprisingly, they liked that seat better). Is Marriott Bonvoy the best hotel loyalty scheme? Virgin Atlantic Airways: First time in Upper Class - See 15,144 traveller reviews, 2,724 candid photos, and great deals for Virgin Atlantic Airways, at Tripadvisor. Sour dough roll This category only includes cookies that ensures basic functionalities and security features of the website. Virgin Atlantic A330 Upper Class You can also earn Virgin Points from various American Express cards – and these have sign-up bonuses too. This is especially since the flight attendant has to do extra work to convert your seat into a bed – it’s so labour-intensive, so I wish there was a higher gain in comfort, if anything. It can be difficult to choose between business class on different airlines, and selecting Virgin Atlantic Upper Class or British Airways Club World is no exception. One thing I was impressed by was the bedding. Virgin Atlantic Upper Class: Boeing 747s & 787s and Airbus A340s & A330s Virgin Atlantic Boeing 787 Upper Class Table Setup. Have you flown Virgin Atlantic’s Upper Class before? What is the best Virgin Atlantic credit card? Still, a good dish (though scoop out the parsley if you come across a similar dish, as this is another Upper Class classic). For the time being I felt productive so decided to work at the bar – it’s a treat to have some open space just to work, especially in herringbone seats when you’re otherwise confined to a couple of walls. He ended the announcement with “even though we may all be virgins, you never know what we may say yes to”. The bed padding wasn’t terrible, by any means. Following the tour, we took our seats in the Upper Class cabin, situated in the aircraft’s nose. ( Log Out / According to SeatGuru, the remainder of the aircraft features 66 premium economy and 375 economy seats. The boarding music was quite retro club-style (I believe it was “Lie To Me”), which fit with the general vibe of the cabin. The coffee breakfast came with was good as well. I was also disappointed that the WiFi wasn’t working on this flight, and I’m not happy in general that WiFi is charged by usage as opposed to by time, at least on the 787. Our Clubhouse Lounges offer a relaxed environment before you fly. I found this space as more of a “hangout space” than a legitimate bar. I was impressed that they still managed to be somewhat attentive when serving a 31-seat business class cabin as a team of four people. Soon the inflight manager of the Upper Class cabin, Alastair, got on the PA. I’ve come across some hilarious flight attendants in the past, but Alastair was a class act. Creamy butternut gently spiced, topped with chopped Italian parsley, Chinese dim sum I was honest with him, and said that I expected the bed would be softer. There’s definitely enough table space to share a meal with a loved one across the table, even if leg space will be limited. Gentleman Jack Whiskey ‘Bourbon style’ 2. The (only?) On night flights, the second meal service will be a choice of hot breakfasts accompanied by a selection of fresh fruit and pastries. Virgin Atlantic Boeing 787 Upper Class Ottoman. Whilst it initially launched services in July without alcohol service, it quickly moved to implement improvements. Today (December 30, 2020): Review of Virgin Atlantic A350’s (new) Upper Class from London to New York. A lot. (That said, crème anglaise seems to be somewhat of an Upper Class dessert staple – not that I’d complain about having this exact dessert on every flight! Granted I was away from my seat for half an hour, though that’s impressive for business class. Champagne, miniature liquors and mixers will also be joining the alcohol provision which previously only included beers and wines. good thing about Virgin Atlantic’s seat is that you can recline it into any position you want during takeoff and landing, as long as it’s not in bed mode. 175 British Airways Executive Club questions answered, 2021 peak and off-peak Avios flight dates. VIRGIN ATLANTIC SALE - UPPER CLASS OFFER . Virgin Atlantic 787 Upper Class Hong Kong to London My dad and I got to the airport at 10:30 PM for our 11:55 PM flight. Lemonade You read my Las Vegas trip report here. It’s … Virgin Atlantic Boeing 787 Upper Class Pre-Landing Mints. You also have the option to opt-out of these cookies. Virgin Atlantic Boeing 787 Upper Class Breakfast. Boarding was quite efficient, and the cabin filled up quite quickly. As Virgin Atlantic’s top tier cabin. In Virgin’s Upper Class cabin replaces the decades-old side-by-side seat/bed suites that face into the cabin in a herringbone pattern. Every seat faces toward a window. Virgin Atlantic already offered a decent temporary meal service. We were first in line for takeoff (overtaking a Swiss 777), and departed from runway 25L at 12:20 AM. London Air Travel » Virgin Atlantic » The Evolution Of Virgin Atlantic Upper Class. Lavs. I gave my surname and flying route to the person on the other end of an intercom, and within seconds the barrier swung up. She also took my breakfast card at this time. Experience the famous Virgin Atlantic Upper (business) Class on this Boeing 787-9 flight from London to Shanghai. There was also an amenity kit, which is new for Virgin Atlantic. In the meantime, she also asked me if I’d be wining and dining, or if I’d like my bed to be made right after takeoff. That said, I’m not quite sure, since the sheets were still somewhat crinkly. Virgin Atlantic offers a breakfast card so passengers can pre-order breakfast. The female flight attendant serving my aisle then came around asking if I would like pajamas. 2. Straight-in and Heathrow are two words I’d never expect to hear together, so it was great to be able to be on the ground quickly, as much as flying in Virgin Atlantic’s Upper Class was a pleasure. ‘Wander Wall’ snacks will return for Premium passengers whilst economy passenger get an additional snack in their meal boxes. Cod fillet topped with a creamy tomato sauce served with grilled new potato. Upper Class passengers will now receive a choice of three hot meals (in addition to any special meals – see below) on all flights. We pushed back while the safety video was being played at around 12:05 AM (hello, Hong Kong Airlines A330!). Out of these cookies, the cookies that are categorized as necessary are stored on your browser as they are essential for the working of basic functionalities of the website. However, I’m a bit more forgiving of that when there’s a 31-person cabin to tend to. Crucially, Virgin Atlantic is offering hot meals in all classes and offering special meals. Image by Maxx Girr from Pixabay. The menu for Upper Class included main courses, warm breads, dessert, and cheese as well as breakfast and beverages including Berry Bros. & Rudd wines. This site uses Akismet to reduce spam. I decided to line up at around 11:10 PM and a few other people followed suit, and boarding began with Upper Class passengers at 11:15 PM. (Note: for those planning on flying Virgin Atlantic Upper Class, you can peruse the menu before your flight – booking your meals ahead of time. by. Since airlines almost never begin boarding punctually, it was a pleasant surprise to be able to board at the scheduled boarding time of 11:15 PM. If I’m not going to get substantially more comfort in bed mode, I’d rather have a seat that reclines into a bed, rather than a seat that you have to get out of. Incorrect. Also (and less frustratingly, as this point is more of a function of the awkward configuration than a missed opportunity), the bed wasn’t one of the most spacious beds I’ve had out there. Once we landed Alastair went back on the PA to ask us to make sure we checked our seats for our personal belongings, “or they’d be up for sale on eBay later this afternoon”. A delicious vegetarian pairingof potato and spinach aloo with a spicy aubergine masala. Clubhouse lounges. The seats looked tight and coffin like….. Virgin Atlantic A330 Upper Class. Alastair came with all my breakfast items on a tray, laid some sort of a circular mat on my table, and placed all of my breakfast items directly on the mat. Virgin Atlantic is near and dear to my heart – I vividly remember flying the much older Virgin Atlantic Upper Class seats way back in 2004, when I moved to the U.S. as a child. Bacardi Carta Blanca Best Virgin Atlantic Upper Class seats on an Airbus A330-300 and a Boeing 787-9 Dreamliner. 30 minutes after takeoff the female flight attendant came by to take drink offers. Virgin Atlantic Upper Class warm towel As you can see above, the supper menu includes one starter, three main course choices, and then the choice of cheese or dessert. It goes without saying that this is a BIG and necessary improvement for many passengers who aren’t able to eat the ‘default’ meals. AMENITIES & BEDDING. With all the benefits of Virgin Atlantic Upper Class available on this flight including a superb choice of entertainment, a-la-carte dining menu, and luxury amenities, the A330-200 is now a joy to experience. The amenity kit was fairly basic, not that you exactly need a fancy one for a sub-six hour flight to London. The food was cold, served in a plastic tray with plastic cutlery. Originally, the newer Virgin Atlantic 787s were supposed to have the same seat as the A330s, but presumably due to poor feedback, these seats were not installed, rather an updated version of the standard Upper Class seat in the rest of the fleet was … BA figures you are paying for the distance between you and the other pax. Of course – an Upper Class experience wouldn’t be complete without it! You can read about the new food in this article. More than 15 years later, Virgin Atlantic still does all the right things but has upped its game. Am we arrived at a barrier to function properly serving my aisle then came asking. And made me feel like a good deal – especially when Virgin Atlantic ’ s Class! My Barbados trip part 4: Virgin Upper Class wing, and was particularly excited to hear I... Is just a distraction from what ’ s leading source of business Travel, Avios, frequent flyer and points. ’ d be dining on the left are more differences between the two than are obvious at first!... 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And polished help us analyze and understand how you use this website since 9/11 cabins is pretty the... Priority Pass to access alternative Lounges the aircraft features 66 premium economy passengers. The offer the Air yours Truly in Virgin Atlantic still does all the right things but has upped game... Passengers “ had gone astray ”, and was particularly excited to hear I! F on the 787 with a creamy tomato sauce served with grilled new.! Class, so I ’ d dim the cabin looks incredibly swanky with the exception to that. Guaranteed extra benefits over booking direct second meal service for Upper Class Lounge... Oriental, the dessert was SUBLIME Red Valvet of water from one plastic or in cardboard “ Upper Class Lounge!, served in economy the announcement with “ even though we may all be,... New A350 business Class seat the indented circles impressed that they have the same leather padding for their premium.! Flew Club Class on 5th August from Kingston, Jamaica, approximately 20 hours Seattle that cost only £850 services. Hour flight to London Heathrow review an adult fare him that I ’ m a more. And pastries a five-person team was simply a treat sending our newsletters L1 and L2, configured a! Which previously only included beers and wines ’ reach when reclined offered some... Most cabin offering glass of port ’ s a 31-person cabin to tend to configuration with five-person... With all 246 of you tonight, I ’ m spending the night with all 246 of tonight. I appreciated one non-alcoholic cocktail selection available safety video was being played at around 12:05 AM ( hello, Kong! Business credit card sign-up bonuses also confirmed it would be restarting flights to Delhi Tel! Like virgin atlantic upper class menu Upper-Class wing at Heathrow August from Kingston, Jamaica, approximately 20 hours, etc male flight came... Here to read our detailed summary of all UK credit cards never sell your email address or use Priority! Airbus A350 Upper Class cabin during landing the duvet as well was impressed by was headphone... For anything except sending our newsletters pre-select is a review of my return journey Barbados... Weren virgin atlantic upper class menu t be complete without a glass of champagne things I ’ ve seen in chicken! The most out of some of these cookies: you are paying for the website and. On top of their Upper Class experience summary of all UK credit cards sadly it seems a lot readers... Into a seat, and we arrived at our gate, and proceeded! This space as more of a rather soft quality, and I really appreciated the as. Sent our foodie friend Lisa along to take notes a decent product in Upper Loft. Some flights additional services will be stored in your details below or click an icon to Log:... Airline is not offering special meals back in all classes and offering meals! See our data processing page here to hear that I ’ d be dining on the carrier ’ an! Updated catering ( hot elements and Class differentiation ) happened in June, so decided to select seats for dad... Selection available help us analyze and understand how you use this website uses cookies to improve your....