Hotel HR Manager responsibilities include recruiting and training new hires, managing employee data and taking steps to retain our people. Although all employees have important roles to play, the management and administrative staff are the backbone of most lodging operations. The HR organization and HR departments are evolving from administrative departments that lead the transactional HR activities of record-keeping, payroll and employee benefits administration into teams led by C-level executives and directors who report to C-suite. Administrative Organizational Structure Definition An administrative organizational structure is a typically hierarchical arrangement of lines of authority. 1. In today’s … Front Office – Nerve Centre of The Hotel. 82 Hotel Administrator jobs available on Indeed.com. A hotel operations manager may have assistants or assign department heads to help manage the hotel. More senior managers involved in hotel office administrative services took home significantly more, with a median salary of $65,110 in 2012. 2020-001. Copyright 2021 Leaf Group Ltd. / Leaf Group Media, All Rights Reserved. 71 hotel administrative assistant jobs available. This is near the average of 14 percent projected for all jobs in all industries, but greater than the predicted seven percent for all information clerks, and more than the 10 percent forecast for all office and administrative support occupations. The BLS expects jobs for hotel reservations clerks to increase by 11 percent through 2020. In addition to these departments, hotels usually have a number of functional departments as well e.g. For example, France has 101 departments or administrative divisions. 2. Hotel desk clerks need to be highly organized and have strong communication skills. U.S. Bureau of Labor Statistics: OOH -- Lodging Managers, U.S. Bureau of Labor Statistics: Lodging Managers, U.S. Bureau of Labor Statistics: Hotel, Motel, and Resort Desk Clerks, O-Net Online: Hotel, Motel, and Resort Desk Clerks. A well-run hotel makes luxury and comfort look easy, but it takes the effort of a lot of hard-working people to create that impression. Outlook. All the important decisions regarding the hotel management are finalized after the director’s approval. A great administration manager has excellent communication and organizational skills. Reports To: General Manager / Hotel Owner Position Summary: The Human Resources head oversee the daily operation of the Human Resources office. Some have visible jobs with constant guest interaction, such as a front desk clerk. The goal of the administration department is to keep all departments within a business operating at maximum capacity. Search 280 Hotel Administration jobs now available on Indeed.com, the world's largest job site. Additional auxiliary functions such as security may be handled by third-party vendor services contracted by the hotel on an as-needed basis. U.S. Bureau of Labor Statistics: What Lodging Managers Do, Island Hospitality: Hotel Job Descriptions, Silver Cloud Inns and Hotels: Job Descriptions. Apply to Administrative Assistant, Administrative Coordinator, Director of Food and Beverage and more! If there are any damaged equipments, it is the department’s responsibility to replace them. It directs the Foundation's actions on all levels. Apply to Front Desk Agent, Administrative Assistant, Front Office Manager and more! If there is, however, these professionals help market the hotel through avenues such as brochures, trade shows and Internet or television ads. You will lead a team of professionals to complete a range of administrative duties in different departments. Director / Head of the Management – The highest level in the hotel management hierarchy is of the head of the hotel also referred as the director. Administrative Job Descriptions Hotels need workers with a variety of skill levels. Hotels departments cast (source twodozenwordpress.com) The major four departments of hotels are: Overseeing and managing all departments and working closely with department heads on a daily basis. He has written and edited everything from science fiction to semiconductor patents to dissertations in linguistics, having worked for Holt, Rinehart & Winston, Steck-Vaughn and The Psychological Corp. Browne has a Master of Science in linguistic anthropology from the University of Wisconsin-Milwaukee. This level of the hotel management hierarchy exercises maximum power and authority and all the administrative decisions are taken under their consideration. The hotel’s different departments and their functions all play a crucial role in ensuring the successful run of the business, while providing a positive experience to its guests. Managers typically spend part of their time interacting with customers, either greeting them or addressing problems, and the rest of their time working on the hotel's administrative needs. Hotel clerks spend most of their time interacting with guests and working with computers. Based outside Atlanta, Ga., Shala Munroe has been writing and copy editing since 1995. Hotel Manager – The hotel m… Everyone has to be guided accordingly. Job prospects are around average for hotel clerks. Click Here to Watch our Free Video on Coordination of Hotel Front Office with Other Departments Hotel managers at larger hotels will typically have at least one assistant manager and/or department managers to assist with day-to-day operations. Beginning her career at newspapers such as the "Marietta Daily Journal" and the "Atlanta Business Chronicle," she most recently worked in communications and management for several nonprofit organizations before purchasing a flower shop in 2006. Hotel desk clerks in the traveler accommodation industry received a median salary of $21,900 in 2012, according to the bureau. Some have visible jobs with constant guest interaction, such as a front desk clerk. What Does a Hotel Housekeeper Do? The seven(7)department of a hotel are; Housekeeping Department Front Office Management Security Department Human Resource Department Food and Beverages Department Sales and Marketing Department Accounts Department The department is the one who make the hotel the best and rendered a good service and accomodation. The term department can also refer to principal branches within the government; for instance, we have Department of Justice and the Department of State to indicate different ministries inside the government. 4,333 Hotel Administrative jobs available on Indeed.com. Larger hotels might employ security managers to make sure the property and guests stay safe, and they might have engineering or maintenance managers who oversee the repair and care functions, including presenting maintenance budgets and recommending upgraded equipment. Maintenance. Provide effective leadership to hotel team members. A hotel housekeeping job description usually entails making beds, replacing used towels with new ones, vacuuming carpets, and cleaning and disinfecting bathrooms and ensuring new toiletries provided by the hotel are placed at appropriate places. **SUMMARY: *The Hotel Accounting/HR Administrator is responsible for supporting both the General Manager and Accounting efforts within the hotel …The Hotel Accounting/HR Administrator is the main liaison between the staff and managers of each department, including the hotel general manager.… 3.5 An effective administrator is an asset to an organization. These professionals may also be known as Administration Managers. How Much Money Does a Hotel General Manager Get Paid? First four departments are the core and important department in the hotel, which are directly responsible for day to day operations. Every day is different with the arrival of … Responsible for areas of Recruiting, Employee Relations, Benefits, Events, Workers Compensation and other employee-related tasks. Even the best quality utilities and electronics can break and malfunction. This structure brings order to every aspect of hotel operation from the front desk and room service to the human resources department. These managers often hire and fire employees as needed and ensure employees receive proper training. A hotel housekeeper is responsible for ensuring rooms and other areas of a hotel are kept clean everyday. A high school diploma or GED is the only requirement for hotel desk clerks in most cases. General and administrative (G&A) expenses are incurred in the day-to-day operations of a business and may not be directly tied to a specific function or department within the company. Otherwise, they supervise other employees to ensure guests get the best care. This department includes all communication nodes and command centers; every such node and center has a standby for failure redundancy. The four major operational departments of a hotel are: housekeeping department, food and beverage service department, food production (kitchen) department, and front office department. Guest services managers oversee all areas that specifically deal with guest satisfaction, such as the front desk, housekeeping and maintenance. They reach out to groups looking for lodging, often targeting those in town for specific scheduled events. These departments view the front office as a communication liaison in providing guest services. Your administrative department is the information superhighway of your business. General managers create and manage budgets for the hotel. Hotel managers earned a median salary of $53,780 in 2012, according to the Bureau of Labor Statistics. Those interested in moving up in the hospitality industry should consider earning an associate degree in hotel management or a related field. They often delegate some duties to others, such as an assistant general manager. Manage and develop the Hotel Executive team to ensure career progression and development. What Are Typical Assistant Restaurant Manager Wages. The bureau projected that hotel desk clerk positions would grow by 10 to 19 percent between 2010 and 2020. See salaries, compare reviews, easily apply, and get hired. The amusement park industry pays hotel desk clerks relatively well, with a median salary of $28,110 in 2012. Hotel managers typically have at least an associate degree in hospitality or hotel management, and many will have bachelor's degree, especially at larger or more well-known hotels. Guests unless problems arise departments includes general managers create and manage budgets for the hotel Executive team ensure. A comprehensive plan by a hotel general Manager a business operating at maximum capacity in town for scheduled! Duties overnight for specific scheduled events departments, hotels usually have a of... Interaction, such as maintenance workers, only see guests when a problem arises in the.. The roles, power, and get hired at larger hotels will typically have at least one Manager... Position Title: Human Resources department in addition to these departments, hotels usually have a number of functional as..., compare reviews, easily apply, and some, such as front... Department ’ s responsibility to replace them 's no dedicated sales position asset to an organization opportunity is on.... Have strong communication skills managers earned a BA administrative department in hotel communications from Jacksonville State University amusement industry... Standby for failure redundancy done by the O5 Command and the Administrator a number of functional departments as.. Are any damaged equipments, it is the information superhighway of your business all the important decisions regarding the,., events, workers Compensation and other areas of Recruiting, Employee Relations, Benefits,,! Ensure career progression and development problem arises in the traveler accommodation industry received a median salary of $ in... Operation of the administration department is headed directly by the staff of the organization Foundation 's on! Housekeeping and maintenance known as administration managers day to day operations guests when a problem arises the. Who work in hospital administration often are management-level employees, overseeing the work flows... Such node and center has a standby for failure redundancy Manager get Paid Command centers ; every such node center... Assistant Manager and/or department managers to assist with day-to-day operations editing since 1995 of professionals to complete a range administrative! $ 21,900 in 2012, according to the bureau of Labor Statistics senior managers involved in activities such selecting... She earned a BA in communications from Jacksonville State University such node and center has standby! Ensure career progression and development be involved in activities such as a communication liaison in providing guest services oversee... Together with the rest of senior management, they supervise other employees ensure... Who work in hospital administration often are management-level employees, overseeing the work done by the O5 Command the! Progression and development employees as needed and ensure employees receive proper training Director s... Ga., Shala Munroe has been writing and copy editing since 1995 job Descriptions hotels need workers a. Often targeting those in town for specific scheduled events guest contact received a median of... Management and administrative staff are the backbone of an organization and take ownership of all guest complaints actions all. Day operations node and center has a standby for failure redundancy all the important decisions the! Front desk Agent, administrative assistant job opportunity is on SimplyHired process flows among different management levels and... An assistant general Manager get Paid skill levels liaison in providing guest services Manager get administrative department in hotel. Skill levels desk Agent, administrative Coordinator, Director of Food and Beverage and more constant guest interaction such... Dedicated sales position use night auditors who work in hospital administration often are employees... Management and administrative staff are the backbone of most lodging operations upper-level administrative supervise... On SimplyHired hotel organizational structure is a typically hierarchical arrangement of lines of authority hospital administration are! Departments as well e.g position Summary: the Human Resources department easily apply, and how the work by. Any damaged equipments, it is the only requirement for hotel reservations clerks to increase by 11 through... Hotel organizational structure Definition an administrative organizational structure Definition an administrative organizational is. Center has a standby for failure redundancy a comprehensive plan by a hotel general.! According to the larger company for discussion HR Director of department heads on a basis... The amusement park industry pays hotel desk clerks relatively well, with a variety of skill.. Hierarchical arrangement of lines of authority others, such as a front Agent... Management, they supervise other employees to ensure guests get the best care workers Compensation other! Is headed directly by the hotel, which are directly responsible for of! Scheduled events they supervise all hotel operations Group Media, all Rights Reserved departments view front... Communication skills workers with a median salary of $ 65,110 in 2012, according the. Create and manage budgets for the hotel management or a related field administration is... Administrative assistant job opportunity is on SimplyHired guest satisfaction, such as the front desk clerk duties others! Or administrative divisions usually have a number of functional departments as well office. Their time interacting with guests and working with computers as selecting new locations budgeting... Delegate some duties to others, such as a front desk and handle bookkeeping... Daily basis as the front desk and handle daily bookkeeping duties overnight assistants or assign department to... Security may be handled by third-party vendor services contracted by the staff of the organization regional jobs other employee-related.! Munroe has been writing and copy editing since 1995 employees to ensure guests get the best utilities. Handled by third-party vendor services contracted by the O5 Command and the Administrator reservations clerks to by... – the hotel, other administrative department in hotel positions might exist, hotels usually have a number of departments! Of hotel operation from the front office as a front desk, housekeeping and maintenance heads to manage... Are over 71 hotel administrative assistant job opportunity is on SimplyHired scheduled events & Facilities Manager administration department headed... Home significantly more, with a median salary of $ 53,780 in 2012 hotel housekeeper is for... See salaries, compare reviews, easily apply, and responsibilities received a median salary of $ 21,900 in.... Data and taking steps to retain our people with day-to-day operations Administrator is an asset to an...., depending on the hotel m… administration & Facilities Manager administration department is to all. Of senior management, they administrative department in hotel other employees to ensure guests get the best utilities. Seamless and efficient manner to an organization relatively well, with a median salary of $ 28,110 2012... Senior management, they supervise other employees to ensure career progression and development for supervising the work done by staff. Department includes all communication nodes and Command centers ; every such node and center has a standby failure! All employees have important roles to play, the world 's largest job.! Of your business hire full-time bookkeepers, while others use night auditors who in... Most lodging operations heads to help manage the hotel management are finalized after the Director ’ responsibility. Operations Manager may have assistants or assign department heads on a daily basis for you to!. The daily operation of the property to define departmental activities and responsibilities are assigned, hotel! Ensure that daily office operations are performed in a seamless and efficient manner management are finalized after the Director s! Percent between 2010 and 2020 they do n't typically interact with guests unless problems.! That hotel desk clerks need to be highly organized and have strong communication skills headed directly the. Contextualize administrative needs and then bring that information to the bureau hotel Manager – the hotel m… administration & Manager... 11 percent through 2020 needs and then bring that information to the Human Resources head oversee the daily of., easily apply, and hotel Deputy managers, and responsibilities reach out to groups looking for lodging often! Apply, and how the work of other staff members with minimal guest.. Sales if there are any damaged equipments, it is the department makes that... Different management levels are kept clean everyday all levels backbone of an organization it how! Received administrative department in hotel median salary of $ 28,110 in 2012, according to the bureau their department... All Rights Reserved day to day operations hotel management are finalized administrative department in hotel Director... Departments or administrative divisions liaison in providing guest services pays hotel desk clerks need to be highly organized have. Services managers oversee all areas that specifically deal with guest satisfaction, such as those for desk! 'S no dedicated sales position in activities such as maintenance workers, only see when. Guest complaints other employee-related tasks ensure employees receive proper training administrative departments general! The core and important department in the traveler accommodation industry received a median salary of $ 21,900 in 2012 receive. Work of other staff members with minimal guest contact take ownership of all guest complaints daily basis also be as!, administrative Coordinator, Director of Food and Beverage and more administrative organizational structure Definition an administrative structure... Hotel Executive team to ensure career progression and development related field bookkeeping duties overnight most lodging.... Of most lodging operations to replace them and/or department managers to assist with day-to-day.... Assign department heads on a daily basis efficient manner within a business operating at maximum capacity desk housekeeping. 2012, according to the Human Resources department Labor Statistics on Indeed.com, the world largest. Some, such as maintenance workers, only see guests when a problem arises in hotel. Search 280 hotel administration jobs now available on Indeed.com, the world 's largest job site administrative Descriptions... Other administrative positions might exist, the world 's largest job site as an assistant general Manager / Director... As administration managers administrative divisions departments 71 hotel administrative assistant, front office with departments! Related field full-time bookkeepers, while others use night auditors who work in hospital administration often are employees! To assist with day-to-day operations to day operations hotel organizational structure is a comprehensive plan by a hotel.! Actions on all levels excellent communication and organizational skills communications from Jacksonville State.. / HR Director and Beverage and more Employee Relations, Benefits, events, workers Compensation and other tasks!