It may need a bridge like the SmartThings or Wink hub. This may resolve the issue. That way, when you speak to your kitchen Echo, only the kitchen Sonos ducks in volume. The Amazon Echo speaker range is hugely popular, with many houses having multiple speakers now. Press question mark to learn the rest of the keyboard shortcuts. Remember, if Alexa doesn’t support the device of your choice, you can always create an IFTTT recipe to get around it. Alexa-enabled groups are supposed to be smart enough to know you mean the lights associated with it, without specifying which ones. You need to name the group "lights". Alarms driving me crazy. Here you can identify common misheard words and perhaps express them more clearly. The other day my Alexa got stuck on a solid blue ring of death and I had no idea why. Cancel. With decades of experience, our Tech Pros are passionate about making technology work for you. It has issues with Bb Learn and various other websites. Or you could try making a group just called "Lights". First, you're not going to be able to control music apps like … There’s even an official Alexa IFTTT channel. The easy fix is to make sure you are using the original power supply that came with the unit. If the Wi-Fi is down, the Echo appears offline. We recommend a hard reset … The Echo supports the Advanced Audio Distribution Profile (A2DP SNK) and Audio / Video Remote Control Profile (AVRCP) so ensure the device you’re attempting to connect matches up. We recommend moving this block and the preceding CSS link to the HEAD of your HTML file. (v.getElementsByTagName('head')[0] || v.documentElement.appendChild(v.createElement('head'))).appendChild(scp); Not sure if “lamps” would cause this as well. What the Echo's light ring means. save. scp.onload = function() { If the speakers are placed in a close distance, then it results in amazon echo not responding due to difficulty in Alexa Echo to hear the command. PublisherID: '585309391442756', One of Alexa’s myriad of talents is her ability to act as a voice … You have to delete the lights from the Alexa app and re add them. #mc-embedded-subscribe-form input[type=checkbox]{display: inline; width: auto;margin-right: 10px;} Check the Wi-Fi connectivity. Try reboot the device and re-discover on Alexa. Change it to something easily discernible and speak it clearly. You're signed out. Although our experiences with the Alexa-enabled devices have been pain-free thus far, here are some of the Amazon Echo problems you may experience, complete with suggestions for how to resolve them. I’ve checked for updates as well as power cycled the device. The Alexa app enables you to link smart home devices in a Group. Then I can give the command to "Turn on All Lights". Provided the smart speakers that you’re using can be used in a group, you shouldn’t have the same problems again and you can go back to controlling your music with your voice without annoying anyone else in the house. If you’re connection is less than 0.5Mbps, you’re probably out of luck when it comes to effective streaming, while Amazon advises you to ensure the following ports are open if you’re running additional security measures: 123, 443, 4070, 5353, 40317, 49317, 33434. How to Fix Alexa Skills Not Working. I have two iHome smart plugs with their type set to Light in an Alexa-enabled group named “Living Room”. If you have a first-gen Echo or Echo Dot, there's a pin-hole at the bottom with a reset button; poke something in there, hold it down, and it'll restart like new. is a bad choice, as it fails when there exists a file named echo without extension in the current directory. I previously had two TP-Link plugs (also set to type Light) for which the same problem existed. Move your Echo to higher ground, like a bookshelf, to avoid signal interference. The solution is to create Amazon Alexa groups. config = { However, if you’re experiencing intermittent performance, it’s likely down to Wi-Fi interference. Last problem: Jan. 6, 2021 at 7:44 p.m. Amazon says microwaves or baby monitors could also be causing interference, and the company also advises to keep the Echo at least 8-inches from a wall. Place your Echo speakers in the same groups as the Sonos speakers that they usually control. On WWE Smackdown, there’s a character called Alexa Bliss, who keeps waking our Echo. }; One of Alexa’s myriad of talents is her ability to act as a voice-controlled smart home hub for a wide range of devices from manufacturers like Philips, SmartThings, Honeywell, Wink and Insteon. Related: Amazon Echo Dot review •  Amazon Echo Clock review. It’s just a convenience & brevity thing, but I wish it would work. If a particular Skill isn’t doing what it’s told, it may just be a bad Apple. Won't connect to Wi-Fi. 5GHz promises less interference, better speeds and a more stable connection and it is often less congested. Why would that even work? 47 comments. If that does not work, you may need to delete them, uninstall the Alexa app, restart your phone, reinstall the app, then re add the lights. Of course, as a smart home blogger, my job is to look into why that happens and what we can do to fix it. For that, remove the … var scp = v.createElement("script"), If you’re still experiencing problems, you can unpair and re-pair your Bluetooth devices. Any tips? It must have connected to Smarthome to have reached the cameras but is not … }; Alternatively, 2.4GHz can better for devices that may be farther away from the router, especially if the signal has to pass through walls. This may go without saying, but make sure the smart home devices are the connected to the same Wi-Fi network as the Echo. (function (v,i) { Alexa also has a companion website and companion apps for iOS and Android. There's no "lights" in that group at all. The next step, of course, is to follow the set-up instructions for the smart home device before asking Alexa to discover it. Other devices, like Philips Hue, don’t require a ‘Skill’ and can be linked just by asking Alexa to “Discover devices” while pressing the button on the Philips Hue bridge. I’m kind of at my wits end with this, and I’d love any suggestions on how to make this work. If you have a dual-band modem, you may effectively have two networks set up. Chris Smith is a freelance technology journalist for a host of UK tech publications, including Trusted Reviews. The list of compatible devices can be found here. https://howtl.com/why-is-alexa-not-responding-to-my-voice-commands However, discovery and connection isn’t always smooth sailing. i[btoa('video intelligence start')].init(config); You may need to download a companion app and go through the motions. We’re just making the switch to saying “lights” ourselves since some of our rooms were plugs instead of bulbs, and they’re all working so long as the echo is seen as part of the group. scp.async = true; When you start your batch from a really slow drive (like a network share) this can get more worse. IAB_Category: 'IAB1', Once you’ve finished, restart your Amazon Alexa device and see if that resolves the issue. All the functions worked as expected. Check the Echo buds settings within the Alexa app – you might have muted the microphone. /* Add your own Mailchimp form style overrides in your site stylesheet or in this style block. They’re on the same 2.4GHz network band, and there are no duplicates. If that doesn’t help and everything else on the network is working well, you might want to think about repositioning your Echo away from devices that may be interfering with the signal. I can control them flawlessly individually, or by saying “turn on the Living Room Lights,” but saying just “Turn on the Lights” has never worked. There’s a reset button next to the power adapter. If playback doesn't begin shortly, try restarting your device. /r/AmazonEcho is a community centered around the Amazon Echo, or as we like to call her - Alexa. This way you can use voice controls to control multiple devices with a single command, such as “turn off bedroom lights.”. You can change the wake word in the Alexa app by choosing Settings  > Your Echo > Change wake word. Reset the Alexa-enabled device to factory defaults. He's based in South Florida, USA. If the Echo Show does not turn on after the previous options, it is likely that the motherboard needs to be replaced. BG_Color: '', I had the same issue with some wemo lights. Echo Auto Not Responding. Sometimes the Alexa Skill can lose its connection to the Hue, and the easiest way to fix it is to remove and re-add. Restart Echo. Alexa not working with your smart home camera? I’m losing my mind. What’s the response you get when you try to say “turn on the lights”? You do not need to specify the group by name because it already knows what group it’s in. Authored by: Support.com Tech Pro Team. Related: Best Alexa skills. You’ll need to use a pin (or something equally small and pointy). #mc-embedded-subscribe-form .mc_fieldset{border:none;min-height: 0px;padding-bottom:0px;}. */ Posted by 1 year ago. FontSize: '', Try switching the device from the 2.4GHz frequency to the 5GHz frequency or vice-versa. :). You can toggle these on and off. If not, you must use the app to Disable the Skill completely and then re-enable it. If all else fails you can usually rely on If This Then That (IFTTT) to help bridge the compatibility gaps. The mic button is marked by a microphone symbol and can be found at the top of the Echo device. Finally, note your position. Alexa typically sits around completely dormant until called upon … There are some minor issues with this. Alexa has access to around 25,000 Skills and not all of them are going to work in the way you think. It’s a feature designed to lower the volume to give Alexa a chance of hearing what you’re saying. Font: '', Autoplay is paused. Archived. DivID: '', hide. Try removing the echo from the group and adding it back in. If you’ve got third-party Echo devices that can’t be grouped, then using those smart speakers will duck all Echo speakers. Alexa is an intelligent personal assistant developed by Amazon, and made popular by the Amzon Echo. share. Make sure the volume on your phone is high enough and adjust it if needed. One of the Echo’s best skills is its ability to stream media from multiple sources, including Spotify, TuneIn, Pandora and iHeartRadio. Hold the button in until the light ring turns orange and you’re good to go. list of compatible devices can be found here. Unfortunately, the only other choices are the rather un-fun “Amazon” and “Echo”. Here's how to fix it. If Alexa isn’t recognising the commands, it may be because she is failing to understand the group name. The Echo Show is a relatively simple device in that it does not contain many components. If devices in your house have a habit of defaulting to the BT Openzone hotspot within you’re router, this will cause problems. Often, we … However, some might need a little finagling into proper performance. Through the process of elimination, the parts that are proving faulty may be narrowed down quite simply. If all else fails, try resetting the Alexa-enabled device back to factory defaults to fix the issue. The Echo isn't connecting to your wireless network. Wireless connection could have been lost. scp.src='https://s.vi-serve.com/tagLoader.js'; Hello all, As stated in the title, I’m unable to stop my alarms unless I swipe dismiss on the screen. Head to Settings > Voice training in the Alexa app and you’ll be asked to speak 25 pre-selected phrases to help Alexa learn your lexicon. #mergeRow-gdpr fieldset label {font-weight: normal;} The Alexa app keeps a note of all of your requests, so you can see exactly what she heard. Microsoft is only do occasional security updates now for it. Up Next. It's already answered in the comments, but I try to summarize it here. Other potential culprits include your internet speeds and any firewall you have on your network. ChannelID: '5f2bc16e3709e324807ce0c1', Check if the router is … If you have a Ring Video Doorbell or Stick Up Cam, Live View functionality on the Echo Show isn’t fully supported. The Echo does send the RTSP "DESCRIBE" message and the following response is sent to the Echo but right away it disconnects and sends "DESCRIBE" a few more times before saying it is not responding. Agreed. The next step, of course, is to ensure your Bluetooth device has the requisite battery charge. Go to the app’s Settings and hit History. Echo Show not responding to “Stop”. Echo’s connectivity status is indicated by the power LED on the bottom rear of the device, with white meaning good and orange denoting no Wi-Fi connectivity. 1. Start by using the voice training tool. We love feedback! The first thing that you should try is to reboot your Amazon Echo speaker. Alexa’s voice recognition naturally improves as it gets to know you, but there are ways to avoid repeating yourself. Reboot or Reset Your Amazon Echo Namely by disabling and re-abling. 9 common Amazon Echo problems – and how to fix them quickly. This Guided Path® was written and reviewed by Support.com’s Tech Pro team. If not, check your internet access and remote control settings. If you’re experiencing intermittent connectivity or non-existent Wi-Fi connectivity with your Amazon Echo, here’s what to try. This is indicated by the … Keywords: '', You should start by resetting the power cycle for your Echo. scp.type = "text/javascript"; For example, if someone has just arrived at your front door, and you say, “Alexa, show the front door camera,” your Echo Show will not work. setTimeout( function() { If that’s the problem, follow the steps outlined above. Hello, I have a Arlo Pro (with 5 cameras) installed and 3 Alexa devices well integrated and working fine past 1 year in my home. If your Echo Show isn’t receiving a stable network signal, the device can run sluggishly, or not at all (save for being powered on). She's also an expertly-tuned speaker that can fill any room with immersive sound. Open the app, hit the menu and select ‘Skills’ then search or search for the relevant manufacturer. AdUnitType: '2', #mc_embed_signup{background:#fff; clear:left; font:14px Helvetica,Arial,sans-serif; width:100%;} Of course, you can always hit the microphone button on the top of the Echo in order to temporarily prevent her from eavesdropping on your conversations and TV shows. The features of this skill are available on Echo Dot, Spot, Show, Tap, Fire TV, Stick, Cube and Fire Tablets as shown in the following table. We may earn a commission if you click a deal and buy an item. Videos you watch may be added to the TV's watch … I have a group called "All Lights" which contains all my lights. Tap to unmute. First, follow the usual drill: reboot your router and turn your Echo off and on again. Alexa will confirm the connection. PlacementID: 'plte5ygLBZuT8RrDXzB', }, 2000 ); This is how we make money. Echo Auto Not Responding. Lenovo’s new Show Mode for PC will soon allow IdeaPad and Yoga laptops to transform into an Amazon Echo Show display when you’re not working, playing, or studying. “I’m sorry, I don’t understand the question,” can be Alexa’s most uttered phrase at times and it can be really frustrating. If your Amazon Echo is not responding to your voice commands, then you should first check whether the mic button is turned on or not. Is Alexa close to noisy appliances like air conditioning vents, the TV, stereo or dishwasher? Tap on your Echo device, select Bluetooth and Clear all paired devices. 73. Faulty Changes. #mergeRow-gdpr {margin-top: 20px;} For example, you group the kitchen Sonos and Echo together. She's always on—just ask for information, music, news, weather, and more. Click here for a table of voice commands. It’s good in theory, but you may find that every Sonos speaker ducks when you speak to any Alexa device. Text_Color: '', If the button is off, then you should turn it on. I’ve tried deleting all the devices and re-adding them, and logging out and into the iHome skill (previously I did the same with the TP-Link skill). New comments cannot be posted and votes cannot be cast. The only problem is you’ll have to set up the Echo all over again. If you have an Alexa-enabled group (a smart home group of devices that includes an echo device), then you can say to that echo “turn on lights” and it will activate all devices of type “light” associated with that group. If you’ve got the Sonos Skill, you’ll have noticed that your Sonos speakers duck (dip in volume) when you speak to an Echo. Next, check what Alexa actually heard. Recently I notice a issue while i am asking "Alexa, show me front camera" (or any other camera of 5) it doesn't show up the camera.The echo screen shows up something like it is trying to connect and i also hear the audio from the camera but the video never streams. Let us know what you think about this Guided Path® by rating it at the end. That’s quite annoying if someone’s listening to music in the bedroom and you’re trying to talk to Alexa in your kitchen. Alexa is designed around your voice. To re-pair the devices, say “Pair” around Alexa to place the Echo in discovery mode. …. } ); This should only be a last resort, but you can factory reset your Amazon Echo to give it a completely fresh start. Internet access on … Step 3: If Alexa not responding to the voice commands, first you need to check that the Echo device is kept a minimum 3 feet away from the speakers. I just had to replace my iPhone and, after restoring my backup, the Alexa app knew about the Auto but would not connect. Looks like you're using new Reddit on an old browser. Alexa won’t connect to other devices. Try one of these things: Check if both Alexa and Echo buds are connected to the internet. Close. Why does the device’s status Show “Offline” on Alexa? Disable (and re-enable) the Alexa skill. Also, ensure you’ve downloaded the most recent firmware and software updates for your devices, and remember that many smart home devices require you to enable it as a ‘skill’ in the Alexa app. However, Alexa is still not responding to your voice commands. })(document, window); Language: 'en-us', Interference From Foreign Devices When in the Alexa app you can browse to Your Skills, find the Skill and browse to Manage Preferences. Do not use: Internet Explorer, the old default web browser in Windows 8.1 and below. Firstly, make sure your device is actually compatible with the Echo. Using echo. If Alexa and your Echo aren't responding, try changing the wake word and see if that gets your smart speaker and digital assistant back up and running. That’s what the tech support folks advised me to do. Alexa is working: I say “Alexa, show me the Kitchen” Alexa says “OK” then “Kitchen is’nt responding, check it is connection…” So Alexa knows that the kitchen camera exists (and all others), but is not connecting to them. You can also reduce the congestion on your Wi-Fi network by removing unused devices from the network. Do you have a group (separate from the native “The Lights” group named “XXX Lights”? Thanks in advance if you know any tips. Double check whether Kasa App can remotely control the device or not. Your set up *should work. Next, head to the Bluetooth settings on your device or app in order to pair, as normal. Most people use their Echo Dots to control their smart-home … ... "Hmmmm, Camera is not responding… If your Echo Show or Spot isn't streaming video from your smart camera, there's probably an easy fix. It indicates a lack of echo dot response. Here are some of the best IFTTT recipes. It’s possible that if you have something named lights (or even with “lights” in the name) that she could be getting confused. Open the Alexa app and hit Settings. Edge, the current default web browser in Windows 10. And it's ~10 times slower than echo(as it always scan the current directory. You can pretty much do everything you can do with Alexa on an Echo device, with a couple of exceptions. window.addEventListener( 'load', function() { I got an Auto and set it up with no problems. Alexa isn’t pairing with smart-devices. The site may not work properly if you don't, If you do not update your browser, we suggest you visit, Press J to jump to the feed. Internet speeds and any firewall you have a group requisite battery charge the drill! 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