i will check tomorrow with a osram smart+ plug on 1m distance. This is done by pressing and holding in the reset button on the back of the sensor until the LED blinks red I think. So now the weird part is I have 5 other Hue … To pair to HE reset the sensor. Plus, the Hue Motion Sensor can do way more than any other third-party motion sensor… hi, just an update regarding the Hue Motion Sensor issues I was having; The status of the sensor last night was that the sensor wasn't being picked up by the Hue app, and even though it still appeared in the Apple Home app and was showing motion, temperature and ambient light info, I couldn't get these sensors to trigger other … Are you looking for support about your Philips Hue hardware like lamps, switches or the Bridge? By connecting the sensor to your bridge via the Philips Hue app, you can choose which lights go on, even inside your house. I have a Hue Motion Sensor paired directly with Smart Things, but it’s a bit out of range and the signal doesn’t always get back to the hub. Hue Bridge Connectivity Issues Hue Iris If you are unable to connect to your hue bridge, there's a few things we need to confirm first. it seems the sensor has a bad zigbee range or the osram plugs won't work well as router. Your Ethernet cable might be faulty. We listed the most common FAQ's on this page. The outdoor sensor turns on your Philips Hue lights automatically when somebody passes by, outdoor and indoor. The main reasons why your hue bridge won’t connect to the app or the internet may be because: You have a bad internet connection. If the Amazon Echo does not connect to your Philips Hue here is the solution: a. You will need a small pin or something similar. b. So the sensor is actually not working. Also choose the scene or light setting that should be triggered. Home › Forums › Hue Forum › Hue motion sensor issues Search for: What Makes the Hue Motion Sensor Better than Other Motion Sensors. I also tried resetting the device with no luck I noticed that the red light that usually lights up when motion is detected is also not lighting up. Why Hue Bridge Won’t Connect. The fourth light indicates that your Hue app has control of your lights. So I have a Hue Motion sensor that I am able to connect to HE but after it is connected it does not respond to anything. Your Hue app’s cache needs to be cleared. However, as Philips Hue bulbs use the Zigbee wireless protocol, you can get some issues with it, including the Hue lights unreachable error, with the bulbs not displaying properly in the app. Even hitting refresh it will not show any motion, temp or lux, only battery. I have a Hue motion sensor but have never had a Hue Bridge. Put hub into 'discovering device'. In the Map it has connection to 5 routers and the coordinator but with linkquality of 20 to 45. not much. While you can use third-party motion sensors with your Philips Hue lights using various services, the Hue Motion Sensor ($40) makes it easier to turn your Hue bulbs into motion lights in your house. c. Use the Forget option in the Alexa app to disconnect … It was a while ago. Restart both the Philips Hue bridge and the Echo. Disable and re-enable the Philips Hue skill using your Alexa app. Home › Forums › Hue Forum › Hue hub not detecting new motion sensor Search for: ... 'Hue motion Outdoor … Issue #5 – Amazon Alexa and Philips Hue Connection Problems. it is stated as offline. 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