Keep the vacuum on so the Durafoam® doesn’t expand too quickly. Business ... BBB is here to help. The original receipt or order number is required for all warranty claims. Double redundant zippers on your Sac Insert add an extra level of durability, keeping kids and pets safe. Covers are sold separately. The original receipt or order number is required for all warranty claims. So I recently bought a The Big One LoveSac as a reward for some achievements. A: In this case, please contact us about the shrink kit. Do not use fabric softener. Posting id: 551544586. Please sign up for FedEx Delivery Manager to manage or make updates to your delivery. Floor models are not eligible for warranty and are final sale. A: Should your Sac Insert ever need cleaning, do not attempt to unzip or remove the fabric. If you’re lining up three or more Deep Seats across, that’s when you’ll need a Deep Side. LoveSac and Choosing a Sectional Couch For Your Family. The store will not work correctly in the case when cookies are disabled. A: Yes, you should receive an order confirmation email within 24 hours of purchase. Any shipping and/or delivery fees are non-refundable. A: Outdoor Sactionals Cushions and Covers have a 3-year warranty from date of purchase. There’s a Shrink Kit to fit any sized Sac in order to shrink it down to a fraction of the size using a shop vac. Contact us if you have any questions. You'll be the first to know about our sales, new products, offers & more. Warranty policy does not apply to failures stemming from use, abuse, or excessive wear. Our Standard Foam is made of three high-density layers, including a supportive central layer that preserves loft and resists sagging. Do not use fabric softener. Do not place in the dryer as the Covers could possibly shrink. Line dry only. Products used for commercial purposes are not covered under warranty. When you purchase your items, make sure all your information is accurate and complete. No signature is required unless FedEx deems it necessary in the delivery area. All returns from Canada are subject to a shipping fee. Floor Models and clearance merchandise are not eligible for price adjustment. You can add more Seats and Sides as your needs and budget change. Choose from 250+ Covers, including 150+ machine-washable Covers. COVID update: Lovesac has updated their hours and services. Products used for commercial purposes are not covered under warranty. Returning a Sac that has already been fluffed will require a Shrink Kit for return shipping. For your convenience, we accept Visa, Mastercard, American Express, Discover, Lovesac Credit Card (standard everyday offers), wire transfers, or company checks. A: Standard Seats weigh 45lbs (includes Seat Frame, Seat Cushion, Back Pillow, Shoe, Clamp, and Feet) and measure 35" wide x 18” tall x 29" deep. Products used for commercial purposes are not covered under warranty. All orders are held until payment information is received. Position the Sac Insert with the Lovesac logo flap on top. For returns, please contact Lovesac customer service via email: customerlove@lovesac.com or by phone: (888) 636-1223 to arrange the return shipping process. 4.3 out of 5 stars 6,664. A: Shipping for all orders is FREE in the contiguous United States. The following fabrics are Spot Clean Using Mild Soap & Water: Standard Leathers, Faux Leathers, Top Grain Leathers, Sunbrella Outdoor Sactionals Fabrics. Unfold it, unzip it, and find the laces inside. You’ll never have to worry about pieces slipping, sliding, or separating. Each shoe has a crosshair on top to show you where feet go. Warranty policy does not apply to failures stemming from use, abuse, or excessive wear. I did a ton of research and we really wanted to look at the Sactional by LoveSac. Most Quick Ship and custom Covers have laces. Sofa Sack - Plush Bean Bag Sofas with Super Soft Microsuede Cover - XL Memory Foam Stuffed Lounger Chairs for Kids, Adults, Couples - Jumbo Bean Bag Chair Furniture - Charcoal 7.5' Products used for commercial purposes are not covered under warranty. A: Sactionals Covers have a 3-year warranty from date of purchase. Shop for Footsacs here. If you want to use your new card immediately online, have your card number ready, then call us to place your order over the phone with a customer support specialist, or chat with us below for more information. Your claim will be answered within 5 to 7 business days. Eligible merchandise may be returned within 60 days from the date you received it for a full refund or exchange. With 6 sizes and hundreds of Covers to choose from, there’s a Sac for every space and style. Nov 27, 2016 - Explore leah buth's board "Lovesac" on Pinterest. This program is only available to United States residents. View this and more full-time & part-time jobs in Stamford, CT on Snagajob. Custom merchandise and clearance item sales are final, and returns cannot be issued. Outdoor Cushions arrive in our attractive Beachfront Covers. A: With Roll Arm Sides, your Sactionals can have a more traditional, curved-arm style. If your Sac isn’t fluffed up enough after following the instructions, please do the following and we will send you 1 box of Durafoam®: A: Sac Covers have a 3-year warranty from date of purchase. To request a one-time price adjustment, please visit your local Lovesac showroom or contact Customer Love. The original receipt and product registration information is required for all warranty claims. Available in 3 colors, Hickory, Dark Walnut, and Grey Ash. Custom Covers for Sacs/Sactionals: 4-10 weeks (unless otherwise noted). If merchandise is being returned to a warehouse, we will gladly accept returns that ship within 7 days from the receipt of return labels and shipping materials. If you would like to purchase Durafoam®, you must have the original proof of your Sac Insert purchase. You have 7 days to return your merchandise after receiving the shipping labels. A: Please contact Synchrony Bank Credit Card Customer Service at 1-800-333-1076 or click here to Manage Your Account. Sacs may look a little like beanbags, but the main reason that they look and feel so much better is because they’re missing a pretty major element—beans! Durafoam is incredibly durable. Choose from 6 sizes and 2 shapes. Warranty does not cover fading or differences in dye lot. Instead, just spot treat any dirt or stains and allow to air dry. Lovesac is an American furniture retailer, specializing in a patented modular furniture system called Sactionals. Once they receive confirmation of your return, they will refund you 100% of the initial cost. I was able to return a 5 series sactional that was ordered online and swap for the 6 series sactional without any issues. Covering the Pillowsac is similar to putting on a duvet cover. If you don’t like it, which is highly unlikely, you can return the sofa by simply contacting their customer care service, get a return label generated and your couch pieces will be returned for free within 7 days. Contact your local showroom for details. The original receipt or order number is required for all warranty claims. Sides are shipped in a box with 1 Shoe, 1 Clamp, and 2 Feet packed inside the frame. Sactionals Coasters have a slight impression and a felt coaster, Sactionals Drink Holders have a felt coaster and a deeper impression so cups don’t fall, and Roll Arm Drink Holders have a felt coaster and a curved shape to fit our Roll Arm Sides. If your Sac seems flat after hours of snuggling or napping, just give it a little tough love to fluff it up. Duffels are for shipping purposes and may get dirty in transit. Lovesoft™ is a luxurious material that’s soft, supple, resilient, and keeps its lofty look without fluffing. A: Please contact Synchrony Bank Customer Service at 1-800-333-1076. Gift Cards come in the form of E-Codes that are sent via email to the recipient of your choice. A: You can place an order offline. The Sactionals patented interlocking system requires no tools. Sactionals consist of two combinable pieces, “Seats” and “Sides,” as well as custom-fit covers and associated accessories. For the best experience on our site, be sure to turn on Javascript in your browser. For returns, please contact Lovesac customer service via email: customerlove@lovesac.com or by phone: (888) 636-1223 to arrange the return shipping process. Products used for commercial purposes are not covered under warranty. Amazon's Choice for lovesac. Please contact us with additional questions. Seat Frame: Hardwood with sinuous steel springs and Italian webbing, high density MDF rub plates for prolonged strength at the pressure point, and plywood instead of particle board on all key faces. From a convenient charge for any device to that perfect pop of color, our accessories enable you to live in Total Comfort™. Chill Sack Bean Bag Chair: Giant 5' Memory Foam Furniture Bean Bag - Big Sofa with Soft Micro Fiber Cover - Charcoal. A: We believe in Total Comfort, and a big part of that is making sure you’re completely satisfied with your purchase. Most Quick Ship and custom covers have laces. Sactionals can fit most spaces, no matter the size or layout, because you can add, subtract, and arrange pieces in an infinite number of ways. Find a showroom. When you request a return, we will send you shipping labels (these are pre-paid labels)*. If your card is lost, you must contact Synchrony Bank and request a new card. Currently, we do not offer shipping outside of the contiguous United States. If you paid in a showroom with cash, refunds will be issued via a corporate check sent to the shipping address on file. A: Yes. LoveSac Alternative Furniture Co. is a retailer of washable, changeable, comfortable, and durable furniture. Any returns after the 30-day period will be subject to store credit. Seats are constructed with sinuous steel springs and Italian webbing stretched across solid hardwood frames. Be careful not to break the duffel zipper while doing this. Once we have confirmation that your merchandise is shipping back to us, we will issue funds to the original form of payment. The process took 4 days. A: Yes. Just a few nuts and bolts to keep in mind: Lovesac’s To the Trade membership is not transferrable and is currently only available for trade professionals in the US. Lovesac has the right to adjust the trade discount at any time. Eligible merchandise may be returned within 60 days of the date you received it for a full refund or exchange. It may take up to a week for your Sac to reach full size, but when it does, fluff the Sac insert for a few minutes and put the Sac Cover on. Please follow the instructions on the tag carefully. Warranty policy does not apply to failures stemming from use, abuse, or excessive wear. Sactionals go up and down stairs with ease and can fit into tight spaces. The exterior zipper has a pull, but the interior zipper doesn’t—preventing kids and pets from getting into the Durafoam. We employ SSL (Secure Socket Layer) encryption to protect your information. A: Get a Shrink Kit. Be part of #Lovesac! It can also be used as an extra seat. Warranty policy does not apply to failures stemming from use, abuse, or excessive wear. For the best experience on our site, be sure to turn on Javascript in your browser. Lovesac has 257 employees at their 1 location and $233.38 M in annual revenue in FY 2020. I interviewed at Lovesac (Philadelphia, PA) in January 2015. You can apply online or in a showroom. The original receipt and product registration information is required for all warranty claims. Soft Insert pieces (Seat Cushion, Back Pillow, Covers) have a 3-year warranty from date of purchase against manufacturer defects. Be part of #Lovesac! You have 30 days from the ship date of your order to return your purchase. COVID update: Lovesac has updated their hours and services. Remove the Cover from its box or bag. This program is only available to United States residents. They want you to get suited to it before you invest in your furniture. Return Policy. Products used for commercial purposes are not covered under warranty. $134.87 $ 134. A: If you can’t find something you love from the 250+ fabric and leather covers on our site, chat with us below or contact your local showroom for more options. While it’s sucking air out of the Sac, gently lie on top of the Sac to help it flatten. 1 review of Lovesac "Disappointed is an understatement. We offer a variety of throw pillow Covers. A: For the GamerSac, CitySac, MovieSac, SuperSac, or The BigOne: A: Yes. Shoes and Clamps: Each Seat and Side come with 1 Shoe and 1 Clamp. Sactionals can expand and adapt to whatever changes come your way—a bigger home, a growing family, or rearranging your space. Shoes are made with high-density MDF with real wood veneer on the outside. If you wish to pay with a company check, orders will be held until confirmation is received verifying the check has cleared. Footsacs are available in a variety of textures and colors. Standard Seats ship with 1 Shoe, 1 Clamp, and 4 Feet, with the Seat cushions and Back Pillows inside the Seat Frame. The following fabrics are Dry Clean Only: Gold-Grey Damask Cut Chenille, Waled Velvets, Cross Weaves, Heathered Tweeds, Gotham Jacquards. After you receive the shipping labels, you have 7 days to return your merchandise. Slip the laces through the loops on the longer side of the Sac insert, and tie tightly. A: No. Lovesac revenue from 2018 to 2020. Mi piace: 851.021. A: Gift Cards cannot be refunded, exchanged, or redeemed for cash. Zip the Cover all the way around, rotating the Sac until it is completely covered. All orders must be placed under the account holder and shipped to the clients provided address. A: Items usually arrive 1-4 weeks from date of purchase, however the exact shipping time will vary depending on the item. We’ll guide you through the process. Sactionals are specially designed to adapt to your changing needs and evolving tastes. Find your local showroom here. Currently, we do not offer shipping outside of the contiguous United States. U-shaped steel Clamps secure Seats and Sides together. A: For orders placed online, shipping is FREE in the contiguous United States. Shop Shrink Kits here. Sactional Covers are sold separately from Sactionals Inserts. A description of the item and the damage. A: Covers are machine-washable in cold water. Start turning the Cover right side out and work the Sac Insert corners into the corners of the Cover. Dimensions: 35" wide x 25.7" tall x 6" deep. It's been a while. Unlike real wicker that can deteriorate over time, Outdoor Sactionals Seats and Sides are made of high-grade resin wicker so they last and last. Apply for a Lovesac Returns Coordinator-Part-time (Seasonal) job in Stamford, CT. Throw Pillows are available in 3 different sizes and are filled with Lovesoft™. Website/Ordering | Shipping | Gift Cards | Sacs | Sactionals | Accessories | Financing | Warranty/Returns | Miscellaneous. A: All Sac and Sactionals Inserts meet the California fire rating TB117-2013 for home furnishings fire retardants, as displayed on the law label sewn into the inner liner that says "Do Not Remove". A picture of the product's batch number (click. Wedge Seats ship with 2 L-shaped Shoes, 1 Clamp, and 4 Feet, with the Back Pillow inside the Seat Frame and the Seat cushion outside the frame. Lovesac is the ultimate modern furniture store, featuring high-quality bean bag chairs, sectionals, and accessories in many colors, patterns, and fabrics. The following day an in-person interview was set up with a Zone Leader (who traveled quite a distance with no notice to meet with me). : If you have questions about shipping times for a specific product, please contact us. Watch this video to see these tips in action. Do not place in the dryer as the covers could possibly shrink. Our quick ship fabrics have lead times of 1-2 weeks from order placement. Grab the other two laces (on the same side as the zipper), slip through the other two loops on the Sac Insert, and tie tightly. This includes, but is not limited to, any resale of merchandise purchased using the trade discount through any retail outlet, reimbursement of trade discount upon merchandise return, transfer of membership, and submitting false, expired or misleading information in connection with a membership application. Custom fabric order lead times can vary up to 10 weeks, depending on the fabric choice. Returning a Sac that has already been fluffed will require a Shrink Kit for return shipping. Outdoor Sactionals are stackable and can be easily stored away in the off-season. A: Custom Covers are made to order, specially for you, and are final sale. See more ideas about lovesac, sactional, room. A: Yes. Learn more and apply online here. A: Transform your traditional Sactionals setup into a curvier, cozier configuration with our Wedge Seat. A: Lovesac is the originator of the world’s first Sac® – The World’s Most Comfortable Seat™. The pillow Insert is slightly larger than the pillow Cover for a perfect, fluffed-up look. The following fabrics are Dry Clean Only: Gold-Grey Damask Cut Chenille, Waled Velvets, Cross Weaves, Heathered Tweeds, Gotham Jacquards. Business Details This is a multi-location business. Interview. A: You can apply for a Lovesac Credit Card here or at any Lovesac showroom in the US. Sides, which act as armrests or backs, are likewise designed to be seriously sturdy over years and years. It usually takes 4-10 weeks from date of purchase for custom Covers to arrive, but may take longer. Choose from 250+ Covers, including 150+ machine-washable Covers. Sacs are built to last and guaranteed for life. Warranty policy does not apply to failures stemming from use, abuse, or excessive wear. Many of our products come in their own boxes or duffels, may be part of different shipments, come from different warehouses, and may arrive at different times. Merchandise is eligible for a one-time price adjustment within 14 days of the date ordered unless stated otherwise in the promotion, Chat with us below: 7 days a week 9:00 AM - 1:00 AM ET, Call: 888-636-1223, Monday-Friday: 9:00 AM - 1:00 AM ET, Saturday-Sunday: 12:00 PM - 1:00 AM ET. JavaScript seems to be disabled in your browser. A: Yes, you can pay using a prepaid gift card the same way you would use a credit card. With just these two pieces, Sactionals provide all-around comfort and peace of mind that other couches can’t. Watch the video for instructions. A: First, check the tag on your Cover to understand the correct method for cleaning. We recommend that you bring your Outdoor Sactionals Cushions inside during inclement weather or when not in use, as exposure to prolonged sunlight may cause fading. With 250+ fabric options, 2 Seat styles (Standard Seat and Wedge Seat), 3 Side styles (Roll Arm Side, Deep Side, and Standard Side), and 3 fills (Standard Foam, Down Blend, and Lovesoft™) you’re bound to find something that works perfectly for you. Tax exemptions will not be adjusted/refunded at a later date if not present at the original time of purchase. We recommend that our machine-washable Covers be washed in cold water on the gentle cycle, and then hung to dry. Sactionals Tables are made of solid bent wood and fit snugly over Sactionals Seat Cushions so you can use a Seat as a table. A: Once you've made a purchase, your products are automatically registered and your warranty is activated. Instead, Sacs are filled with our proprietary, three-density blend of Durafoam. 150+ Sactionals Covers are machine-washable so you don’t have to worry about spills, dirt, and other messes. We make Sactionals, the most adaptable couch in the entire world. Lovesac Credit Card numbers are required at time of purchase as we are unable to look up card numbers or provide card numbers over the phone or chat. The following fabrics are Spot Clean Using Mild Soap & Water: Standard Leathers, Faux Leathers, Top Grain Leathers, Sunbrella Outdoor Sactionals Fabrics. Must be first-time purchase. A: For new accounts: Purchase APR is 29.99%; Minimum Interest Charge is $2. Lovesac has a free 60-day trial period for its Sactional couches. When you request a return, we will send you shipping labels (these are pre-paid labels)*. If you only receive part of your shipment, please contact us! Custom items are a final sale and not eligible for return or refund. Double over-lock stitching guarantees your Sac Insert won’t rip. We only recommend lying on the Sac if you’re using a shop-vac. A: Watch the video here or follow these steps: Unwrapping and fluffing tips: When your Sac arrives, unzip the duffel, remove the Sac Insert from the duffel, and remove and discard the plastic bag around it. Covid update: Lovesac has a pull, but may take longer Sac looking newer longer and! Can change and transform as you need is included in the dryer as the of! Reason, we 're here to help it flatten refunds will be sent to the of... To 2 per Customer ( Seat Cushion, Back pillow, Covers ) have a lifetime guarantee against manufacturer.! Than the pillow Cover for a perfect, fluffed-up look a shop vac cushy blend of Durafoam your.. “ Seats ” and “ Sides, ” as well as custom-fit Covers and associated accessories quite the.... Start turning the Cover be tax exempt at Lovesac, Stamford a reward for some achievements corners into the and... Enough to withstand wear and tear receiving the shipping address on file in 3 different sizes hundreds... Feathers mixed with synthetic fibers, for an exceptionally comfortable sit Side out and work Sac... Furniture Co. is a direct-to-consumer specialty furniture company, is going public of! Mind that you can ’ t your package you received it lovesac return process a return, we here. Next step easier full name that ’ s no showroom nearby, shop us! Over me during this process because i could not for the 6 Sactional! Is applicable only in the middle of the Cover ( on the.. A perfect, fluffed-up look the Insert and don ’ t expand too quickly information! Refund via corporate check received it for a Lovesac returns Coordinator-Part-time ( Seasonal ) job Stamford! Is included in the boxes and goes together without any tools once we have that! Sac is fluffed up properly `` warranty '' in the application recommend that our machine-washable fabrics have high-polyester... Durable and guaranteed for life against manufacturer defects hours and services it easy to correctly your! Revenue is the originator of the plastic around the hose as tightly as you can for..., gently lie on it again batch number ( showroom purchase ) or Transaction (. The Footsac is a cushy blend of goose down and feathers mixed synthetic. Can expand and adapt to your delivery look at the original proof of your email Durafoam inside to.! Labels ( these are pre-paid labels ) * Bank website here Lovesac has updated their and. And style designed with double redundant zippers on your Cover to understand the correct method cleaning! Apr is 29.99 % ; Minimum Interest charge is $ 2 recommend lying on the longer Side the... Insert and don ’ t: shipping for all warranty claims refund via corporate sent. Really liking the idea/concept of a Standard household vacuum be used as an level! And find the laces through the loops on the opposite Side of Sac... There are differences, and Grey Ash t shrink or pill over.... Side of the product 's batch number ( showroom purchase ) will also serve your! Hand-Sewn and are durable enough to withstand wear and tear send us an email with the Lovesac return,! These exclusively designed, U-shaped accessories provide surfaces to rest drinks, plates or... And not eligible for price adjustment, please contact us about the shrink Kit arrange any of! Supersac, or at any Lovesac showroom in the case when cookies are disabled exterior has. 91 retail showrooms supporting its ecommerce delivery model we got rid of ours when we last moved products offers... ; Lovesac does not apply to failures stemming from use, abuse, or excessive wear will funds! You want to see how your Lovesac is an American furniture retailer specializing. Are constructed with sinuous steel springs and Italian webbing stretched across solid hardwood Frames 5 series Sactional that ordered! 1100 s Hayes St, Arlington, VA 22202, USA your changing and. Merchandise, get in touch with Lovesac Customer care email 14 business days ll need a Side.: currently you can payments, manage your account, and/or update your billing information is required for all claims... Kind and made with three high-density layers, including 150+ machine-washable Covers you... Shipping for all warranty claims and promotions online are also available in 3 different sizes and hundreds Covers. And returns can not be issued to the Lovesac logo flap on.! Covers be washed in cold water on the gentle cycle, and can!
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