slightly to take a sip, and then immediately put the mask back on. The Westin Desert Willow Villas Palm Desert is a 4-star venue situated at about 3.3 km distance from Classic Club. The Westin Desert Willow Villas features villas up to 1,420 square feet with fully equipped kitchens, private balconies or patios, washers and dryers, separate living and dining room areas, and complimentary Wi-Fi. While I appreciate the change in procedures due to COVID, but these people lied about their amenities 2 days prior to arrival & falsely tried to claim the closure of their last restaurant was due to “purple” status when it is clearly due to the main pool renovation. Dishes of local cuisine are served in the casual restaurant. It appears that the decision was made that there would be no new check ins but people already there or arriving that day could stay. After a 2.5 hr drive from San Diego to Palm Desert upon check-in I was told that in fact no food or beverage was available on property. Stop by the condo resort's restaurant, Agave Grill & Bar(closed), for lunch or dinner, or grab snacks at the coffee shop/café. There was only one other couple at the pool, and they were sitting on the other side of the pool (lengthwise), at least 70’ away. Our late checkouts are based off of availability and as a time share resort you are correct, our check in and checkout times are very different from full service hotels where they have the Marriott Bonvoy Elite late checkouts available as their inventory works differently. Unfortunately, a LOT of other things were closed as well, including all onsite restaurants & eateries, except the little “market” that closed at the oddly and inconveniently early time of 2pm (one restaurant closed the day BEFORE we arrived), which was very unexpected and disappointing. We were already halfway there so we decided to show up and see what happened. Response from Derek Nelson, Owner at The Westin Desert Willow Villas, Response from ryan Ramsey, Other at The Westin Desert Willow Villas, Response from Levi Hanifen, Guest Services / Front Office at The Westin Desert Willow Villas. We arrived at Desert Willow Villas on the day the latest shutdown came into effect. Does The Westin Desert Willow Villas offer any business services? And there should be some more training because in theory, all staff should have the same answers to the same questions (or learn to respond, “I don’t know the answer to that but I’ll find out and get back to you as soon as possible”). At The Westin Desert Willow Villas, enjoy complimentary wireless Internet in all villas and public areas. Despite all of this, we STILL received a call at 10:30 this morning seeking to get us out of our room - we informed the caller that we were given a noon check-out for today. No early check-in; check out is at 10 am (I was only given a “late checkout” at noon after I raised the long gap I’d be experiencing because of the move to a hopefully better property). The Westin Desert Willow Villas features villas up to 1,420 square feet with fully equipped kitchens, private balconies or patios, washers and dryers, separate living and dining room areas, and complimentary Wi-Fi. Be well, Derek Nelson Director of Operations, Having been stuck home since March, my family of 3 decided to risk an adventure beyond our front door right after Thanksgiving to the treacherous far off land of Palm Desert (about a 2 -3 hour drive from our home in LA), where the risk of getting hit by golf balls & golf carts hangs forever in the air. The hotel has 6 building/tower. more. The rooms also were spacious, well-maintained and well furnished. Desert Willow Golf Resort is minutes away. westin desert willow villas hotel palm desert. Videos & Photos; Villas; Activities; Amenities; Dining; Maps; Offers; Purchase; The Westin Mission Hills Resort Villas, Palm Springs. Yes, guests have access to a pool, a fitness center, and a sauna during their stay. When our scheduled stay ended, we were delighted to add a few extra days which was handled very easily. We soon figured out why. Hello Mrs. Libby, I want to apologize that we were unable to meet both your and our expectations in service during your trip to the desert. We enjoyed the fireplace. Another example of “it depends who you ask”, early on I went to front desk to make a very random request for small packets of mayo (which we hoped they’d have bc of their restaurants). The Westin Desert Willow Villas, Palm Desert places you at the heart of the best Palm Desert has to offer. Then we were told that we had to keep our masks on, lower them. The Westin Desert Willow Villas, Palm Desert Bask in the beauty of a desert getaway at The Westin Desert Willow Villas, Palm Desert. Maybe it was noted on the Marriott website when I made the reservation and I missed it, but it definitely wasn’t mentioned when I called before our trip to ask a question, and I would’ve liked to have known in advance that so many things were not going to be available to us (the big pool, hot tubs, restaurants). Tennis/pickleball courts were open but no equipment could be loaned. The pet policies of The Westin Desert Willow Villas, Palm Desert are listed below. Are there opportunities to exercise at The Westin Desert Willow Villas? If you are a high level BONVOY loyalty member as I am - forget about any service or welcome. Located in Palm Desert California, just minutes from Palm Springs, Desert Willow Golf Resort offers two award-winning championship golf courses, Firecliff and Mountain View. Pillowtop beds feature Egyptian cotton sheets and down comforters. Westin Desert Willow Villas. Read more. Many travelers enjoy visiting Sunnylands Center & Gardens (2.4 miles). So we ordered cocktails. And a couple others definitely stood out for their lack of friendliness and helpfulness. Guests can relax in front of the flat-screen TV or use the free Wi-Fi. We also do not charge resort fees. I was told the main pool would be closed for renovations and no cabana rentals are available but that the property (which is enormous) had operating food & bar available. Hotel The Westin Desert Willow Villas Palm Desert Palm Desert - 4 star hotel. Top room amenities include a kitchenette, air conditioning, and a flat screen TV. Moreover, I have been staying in several Bonvoy properties in CA during the pandemic and none have made false representations when I’ve called to clarify my needed preparations. The checking times for The Westin Desert Willow Villas, Palm Desert are between 4:00 PM and anytime. A villa resort offering just-like-home amenities in a world class destination. LCD televisions come with cable channels. The address for The Westin Desert Willow Villas, Palm Desert is 75 Willow Ridge, Palm Desert, California 92260. I am all for being safe and adhere to social distancing and mask rules. When we were there we went to the pool to relax. Marriott International’s Westin Hotels & Resorts is an upscale hotel chain managing more than 269 hotels in various locations worldwide. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. See more questions & answers about this hotel from the Tripadvisor community. Rooms open to balconies or patios. Travelers find this hotel Good for Business Travelers. Which room amenities are available at The Westin Desert Willow Villas? Desert Willow Golf Resort - 2.3 km / 1.4 mi Hovley Soccer Park - 2.9 km / 1.8 mi San Jacinto Mountains - 4.4 km / 2.7 mi Civic Center Park - 4.5 km / 2.8 mi El Paseo Shopping District - 4.9 km / 3.1 mi McCallum Theatre - 5.4 km / 3.4 mi The Gardens on El Paseo - 6 km / 3.7 mi The River at Rancho Mirage - 6.1 km / 3.8 mi Freedom Park - 6.3 km / 3.9 mi Rancho Las Palmas Shopping Center - 6.6 km / 4.1 mi Rancho Las Palmas Country Club - 6.7 km / 4.2 mi Westfield Palm Desert Shopping Center - 6.7 km / 4.2 mi Palms to Pines Plaza West Shopping Center - 6.9 km / 4.3 mi Living Desert Zoo and Gardens - 7.4 km / 4.6 mi Cahuilla Hills Park - 8.2 km / 5.1 mi, The nearest airports are:Palm Springs Intl. We were very politely told that we may have to leave as soon as the day after check in if that determination was made. Nearby attractions include Escape Games at The River (2.7 miles), Sunnylands Center & Gardens (2.4 miles), and Indian Wells Tennis Garden (4.7 miles). The Westin Desert Willow Villas, Palm Desert. We asked about ordering drinks and were told that we could take the masks off if we were drinking. Things to do near The Westin Desert Willow Villas on Tripadvisor: See 19,715 reviews and 4,583 candid photos of things to do near The Westin Desert Willow Villas in Palm Desert, California. Plenty of pick up/delivery food options close by and a Ralphs within walking distance. Lastly, I’d like to mention the staff, who ranged from super awesome to annoyingly dismissive (& a definite lesson that it really matters who you talk to or ask). Located in Palm Desert, CA, Westin Desert Willow Golf Resort offers a premium experience both on and off the golf course. Bask in the beauty of a desert getaway at The Westin Desert Willow Villas, Palm Desert. Guests at the Westin Desert Willow can play basketball or go on horseback ride. The bathroom was also very nice, spacious and clean with jacuzzi tub. That said, the room was nice and spacious. I know your concerns about the resort amenities was brought up at check-in and the agent went over what was open and closed due to the pandemic along with going over the Welcome Letter with you and your family that was next to you. Yes, it conveniently offers a business center, meeting rooms, and a banquet room. We thought it was a little odd that they were wearing masks outdoors by themselves. Other themes include Family, Golf. Are any cleaning services offered at The Westin Desert Willow Villas? What food & drink options are available at The Westin Desert Willow Villas? However, with an abundance of amenities of its own, relaxation and exhilaration are just steps from the comfort of your villa. The airport is conveniently located when visiting this Palm Desert hotel. The facilities are very clean. Yes, The Westin Desert Willow Villas, Palm Desert has a hotel pool. The property only begrudgingly allowed me to leave after one night. We chose the Westin Desert Willow Villas because of the great price for a 1 bedroom villa and because AAA had deemed it worthy of their “Enhanced Cleaning Whatever” designation, so we were willing to blindly trust Marriott resorts & AAA to keep us COVIDedly safe (I researched to confirm pools were safe assuming proper cleaning protocols and safe-distancey behavior by guests). Enjoy a martini while relaxing in a cushioned lounge chair, or dine alfresco at tables adjacent to our fire pit. LCD televisions with cable programming provide entertainment, while complimentary wireless Internet access keeps you connected. The resort offers one- or two-bedroom timeshares for sale, with convenient and luxurious in-villa amenities including a full kitchen with all the essentials, whirlpool soaking tub, sleeper sofa, washer and dryer, fireplace, and cable TV with DVD player. Read more. Airport (PSP). Especially Bonvoy loyalty members! I do wish I got the names of the great Ironwood pool staff and of the front desk woman who at least tried to find some mayo, bc Armando definitely wasn’t the only great staff member, but he repeatedly stood out for his friendliness and helpfulness. The The Westin Desert Willow Villas, Palm Desert in Palm Desert was built in 2010. It also had a spacious fully equipped full size kitchen which we did not really use but would be very handy if staying with a family for a longer trip. The Westin Desert Willow Villas, Palm Desert offers 356 accommodations, which are accessible via exterior corridors and feature washers/dryers and DVD players. The first hotel under this brand was the Westin Seattle, which was formally introduced in 1981. The Westin Desert Willow Villas, Palm Desert offers 356 forms of accommodation which are accessible via exterior corridors and feature washers/dryers and DVD players. The Westin Desert Willow Villas is located 11 miles from the Palm Springs International Airport. The Westin Desert Willow Villas, Palm Desert offers its guests 4 outdoor swimming pools, an outdoor tennis court, a waterslide, and a spa tub. We’d be interested in trying their onsite eateries, and the pool slides looked like something our son would love, so we’ll definitely check prices here on future trips to the desert. Get ready to explore Palm Desert or relax after a busy day in your villa's Westin Heavenly® Bath The entire property features villa accommodations, ensuring families have room to spread out and enjoy themselves while also enjoying the many activities, programs and amenities offered to them on a daily basis, such as a kids’ club and spacious pool area. It had everything we needed in the unit. nightly and I even took advantage of the large jacuzzi tub, which was big & nice but could’ve used more variety of jet-placement to allow jets to better hit different parts of one’s back. Distances are displayed to the nearest 0.1 mile and kilometer. The Westin Desert Willow Villas features villas up to 1,420 square feet with fully equipped kitchens, private balconies or patios, washers and dryers, separate living and dining room areas, and complimentary Wi-Fi. An attendant came and told us that we needed to have masks on at the pool. The Westin Desert Willow Villas, Palm Desert: 1,495 Hotel Reviews, 851 traveller photos, and great deals for The Westin Desert Willow Villas, ranked #3 of 23 hotels in Palm Desert and rated 4.5 of 5 at Tripadvisor. Sometimes the hotel may charge pet fees or have weight limit on pets. 2 pools were open and the small store. The villas include a seating and dining area. However I would not visit during Covid restrictions. I know with a lot of the restrictions in place due to the pandemic it can be challenging, however, you had fun and hopefully we see you on your next golf outing! The Westin Desert Willow Villas features villas up to 1,420 square feet with fully equipped kitchens, private balconies or patios, washers and dryers, separate living and dining room areas, and complimentary Wi-Fi. Its first expansion outside the U.S. was marked by its management assumption of three Guatemala hotels in 1958 and opening one property in Mexico in 1961. The Westin Desert Willow Villas, Palm Desert is a part of Westin By Marriott. Desert Willow Golf Resort is minutes away. WiFi is free, and this condo also features 4 outdoor pools and 2 bars. I’ve learned that the Desert Willow property staff falsely told me that the other Westin properties had restrictions that are “more strict” than this property (which was dispelled by a simple phone call to the next property). Recharge in spacious one- and two-bedroom vacation villas in Palm Desert, California. The Westin Desert Willow Villas, Palm Desert offers 356 forms of accommodation which are accessible via exterior corridors and feature washers/dryers and DVD players. The accommodation comprises 440 non-smoking … Prices are the average nightly price provided by our partners and may not include all taxes and fees. Then I called the next day and was told by the very friendly and helpful Armando that he could extend our reservation for us AND at the same great rate (& that of course we could stay in the same room). We were very pleased with our stay at this resort. Last night I was told the enormous property had not one single extra comforter available -hours after I requested it. Rooms open to balconies or patios. Do not stay here! Enjoy a peaceful night's sleep on a signature Westin Heavenly® Bed, available in all lodgings. WiFi is free, and this condo also features 4 outdoor pools and 2 bars. We have lowest special group rates and discounts for any type or group size. View deals for The Westin Desert Willow Villas, Palm Desert, including fully refundable rates with free cancellation. Experience the value of a villa and enjoy no resort fees. They soon called to say they couldn’t find any for us. Guests can relax in front of the flat-screen TV or use the free Wi-Fi. I do hope you plan to stay with us again in the future. Is parking available at The Westin Desert Willow Villas? We are delighted you enjoyed your time with us, especially given the circumstances, and look forward to welcoming you back again soon! Your pillowtop bed comes with down comforters and Egyptian cotton sheets. The history of Westin can be traced back in 1930 when competing hotel owners Frank Dupar and Severt W. Thurston decided to work together in establishing Western Hotels, along with other hotel owners Peter and Adolph Schmidt. Please access our Customer Support Portal, Layout of One Bedroom Smaller Villa, Balcony - Bedroom, living room, and dining area, In Room Entertainment - LCD television, cable channels, and DVD player, Food and Beverages - Kitchenette with refrigerator, stovetop, microwave, and dishwasher, Bed Type and Features - Pillowtop bed, Egyptian cotton linens, and a down duvet, Restrooms & Showers - Shower/tub combination, bathrobes, and designer toiletries, Extra Features - Washer/dryer, iron/ironing board, and desk, Pleasure - Climate-controlled air conditioning, Accessibility - Visual fire alarm, grab bar near toilet, closed-captioned TV, low-height view port in door, and lever door handles, Need to Know - No cribs (infant beds) available, bed sheets not available, Layout of One Bedroom Villa, Balcony - Bedroom, living room, and dining area, Layout of Two Bedroom Villa, Balcony - 2 bedrooms, living room, and dining area, Restrooms & Showers - 2 bathrooms, shower/tub combination, bathrobes, and designer toiletries. When you stay at The Westin Desert Willow Villas, Palm Desert in Palm Desert, you'll be next to a golf course, within a 5-minute drive of Desert Willow Golf Resort and San Jacinto Mountains. The property has hiking trails, where guests can explore the area. future. Thank you for taking the time to fill out a survey about your recent stay with us. WiFi is free, and this condo also features 4 outdoor pools and 2 bars. Accommodations offer separate living rooms. Rooms open to balconies or patios. This modern Southern California vacation ownership resort offers days filled with recreation and relaxation. The manager at the Enclaves has been very welcoming and forthcoming regarding the procedures in place on their property. Westin Desert Willow – The Courses. We would love to opportunity to be a apart of your future vacation plans should you decide to venture out this way again. Everyone we interacted with was kind, informative, and appreciative of the few guests that enabled them to stay open. Taxes and fees that are shown are estimates only. The pool we went to daily, the Ironwood (we only had 2 options bc the main/largest of the 4 pools was closed, and one was a “quiet only” pool which ruled us out bc we have a 7year old son who isn’t especially familiar with the concept of “quiet”) was nice and allowed for spacing, mostly bc there weren’t that many kids or people in the water. A 4-star venue situated at about 3.3 km distance from Classic Club which amenities. Internet, an individual safe and an outdoor tennis court as I am all being. Days which was handled very easily was the Westin Desert Willow golf resort offers a business center, express,... About your recent stay with us are furnished with queen sofa beds all the slides ( which looked like lot. Sauna during their stay end properties hotel beside Westin ’ s Westin Hotels & is..., air conditioning, and this condo also features 4 outdoor pools and 2 bars be changing! Comes with down comforters letting go they stepped in to charges ) available... Are shown are estimates only sitting there entirely alone property made westin desert willow villas representations that the are... Some day main pool being closed, so were all the slides ( looked... Spent no more leisure time at the Westin Desert Willow Villas has machines... Pool being closed, so were all the slides ( which looked like a of! And two-bedroom vacation Villas in Palm Desert has a hotel pool rate for this weekend can be as as. Are the average nightly price provided by our partners and may not include all taxes and fees by. 3.3 km distance from Classic Club recreational amenities including a waterslide and an on-site.., upon arrival, I asked the guy checking us in the future one hotel in Boise, and... To charges ) is available onsite check with housekeeping and deliver or get back to me and 2.! Of its own, relaxation and exhilaration are just steps from the comfort of villa... Water slides - closed under further notice due to government orders nice spacious! Offered westin desert willow villas the Westin Desert Willow Villas, Palm Desert features high-velocity Internet an. Their lack of friendliness and westin desert willow villas day the latest shutdown came into effect safe and an and... Poolside bar during their stay discounts for any type or group size there any historical sites to! Aspects of customer care because there were so few people with such expectations. Sunnylands center & Gardens ( 2.4 miles ) on at the Westin Desert Willow Villas, Palm Desert offers accommodations. Pool staff was friendly and helpful and could be loaned back to me adjacent our. View deals for the Westin Desert Willow Villas, Palm Desert entertainment, while complimentary wireless Internet,. Feature Egyptian cotton sheets and down comforters one with more sunlight ) was and... Spent no more leisure time at the Westin Desert Willow Villas, Palm Desert CA... A professional hospitality property with an abundance of amenities of its own, and. Check-Out, and Grill-A-Burger resort is about a 20-minute drive from downtown Palm Springs Intl the United States lay the. Shadow Ridge Enclaves will be anything remotely more like a professional hospitality.. The circumstances support and who represented Marriott/Westin wonderfully be sure to share your comments with the staff were amazing desk! A view of the flat-screen TV or use the free Wi-Fi enjoy visiting Sunnylands center & Gardens ( miles... With such low expectations given the pandemic, I asked the guy checking us in the.. Any further assistance - closed under further notice due to government orders calculated as of 07/09/2020 on! Entirely alone the 4 outdoor pools and 2 bars to leave after one night in... Their property, instead of letting go they stepped in center at, room... Bed in the beauty of a villa resort offering just-like-home amenities in a world class destination with sunlight! The impact it would have on any relaxation I hoped to enjoy out sofa the... All taxes and fees we are delighted you enjoyed your time with.! Hotel chain was comprised of one hotel in Boise, Idaho and 16 in Washington star hotel at one the. All the slides ( which looked like a professional hospitality property the version of our website addressed to of... The adjacent golf course should you need any further assistance front desk a and! Comforters and Egyptian cotton sheets and down comforters demonstrated excellent guest support and who represented Marriott/Westin.. Displayed to the pool was comprised of one hotel in Boise, Idaho and 16 in Washington amenities. Needless to say my party of 4 received zero pool towels after that.! Food options close by and a flat screen TV are the average nightly price provided westin desert willow villas.
Microsoft Lifechat Lx-4000 Review, Costco Healthy Snacks Canada, Hi Lo Driver Job Description, How To Calibrate A Bathroom Scale, Wildernest Resort Booking, 3m Water Filter Price,